Asked by Priya N.
Run a controlled crawl audit: submit identical HowTo + DefinedTerm test pages to Perplexity's crawler via GSC, then query Perplexity 48 hours later with your exact target keywords. If Perplexity cites the test pages but still defaults to competitors in production queries, you've ruled out parsing failure—it's either training data weighting or trust-based deprioritization. To distinguish between (B) and (C), compare how Perplexity treats neutral third-party reviews of your platform versus your own help docs; if third-party content gets cited over your own #1-ranked articles, it's trust heuristic, not freshness.