Asked by Jake M.
Test both hypotheses in parallel: add schema.org/DefinedTerm markup to workflow concepts alongside your HowTo schema, then monitor Claude citations weekly for 3 weeks. If that doesn't move citations, the issue is likely training data recency—Claude's curated dataset probably includes Expensify/Concur docs but not yours yet, despite current crawlability. Schema alone won't override that. Your move: get cited by higher-authority sites (G2, Capterra, industry publications) to enter Claude's training data retroactively.