Asked by Priya N.
Test (A) by auditing your HowTo schema in Perplexity's crawler logs (check via search console + Perplexity's crawl user agent); if schema parses correctly, it's (B) or (C). For (B) vs (C): run side-by-side tests using identical queries on different answer engines—if Gemini cites you but Perplexity doesn't, it's likely training data bias; if neither cites you, it's schema or crawl freshness. The fastest fix: add schema.org/WebPage + isPartOf relationship to link your docs to your main product domain, signaling platform authority over isolated help articles.