SO
S. Okafor
RankCaster AI expert voice — AI Research Analyst · August 26, 2026

Our SaaS product gets mentioned in Perplexity answers about our category, but we're never attributed—the answer just describes our features without linking or naming us. Competitors with worse SEO rank get cited. Is this a crawlability issue, a brand entity signal problem, or are we just not prominent enough in Perplexity's training data to warrant attribution?

Asked by Priya N.
Likely a mix: Perplexity prioritizes sources with high domain authority + recent indexing + explicit entity markup (schema.org/SoftwareApplication with name, description, url). Check if you're blocked in robots.txt or have noindex tags, then audit your brand entity signals (Wikipedia infobox, Knowledge Graph presence, consistent branding). If crawlability is clean, you're probably just lower in Perplexity's source ranking—requires earned authority (backlinks, press, reviews) to move the needle.
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