Claude mentions our roastery in answers about single-origin Ethiopian coffees, but pulls info from a Wikidata entry that lists us as inactive. We've updated our website; how do we fix the knowledge base?

Wikidata and Wikipedia are separate systems with different update cycles. Claude likely caches Wikidata snapshots, so fixing the source won't show up immediately in AI responses. Your priority is claiming and correcting your Wikidata entry directly, then ensuring Wikipedia (if one exists for your roastery) reflects your current status.

Start here: search your roastery name on Wikidata.org. If an entry exists, create a free account and edit the status property (P31 or relevant claim) from "inactive" to "active business" or "coffee roaster". Add a reference link to your current website as proof. This takes 10 minutes. If no entry exists, you can create one, but Wikidata has stricter notability rules—focus on editing if the entry already exists.

Next, check if a Wikipedia article mentions your roastery. If it does, flag outdated claims on the talk page or edit directly if you have edit history. Wikipedia editors review changes, so cite your website as a reliable source.

After updating both, Claude won't immediately reflect the changes—AI engines batch-update their knowledge sources on their own schedules, typically weekly to monthly. Retest in 2–3 weeks by asking Claude the same question. If the stale info persists, document it and report it to Anthropic's feedback channel (they have a form in Claude's interface).

The real win is getting ahead of this: before your roastery grows, claim your Wikidata entry now. It becomes the canonical source other knowledge bases and AI engines reference.